We understand your concern in regards to your online order and would like to help you with the shipping information of your merchandise.
Once your order is placed, your payment information is being sent to your bank for clearing, and depending on your bank it can take about 3-7 business days.
We have no control over the Bank’s policies.

As a general rule, standard shipping takes about 14-18 days, expedited ones about 10-14 days from the date of the order.

To ensure your satisfaction, we will forward a copy of the tracking number to your email address automatically once it becomes available, so you do not need to worry about it.

Only if you ordered the product more than 14 days ago, please click here and send us an email.